THEPLUG is your direct link to authentic, high-end hair, beauty, skincare, and lifestyle products sourced from trusted global retailers. We also offer a white-glove concierge service for exclusive or hard-to-find items.
Are your products original?
Yes, all our products are 100% authentic. We source directly from reputable global brands and authorized retailers. No fakes, no knock-offs—ever.
Do you have a physical store?
Not at this time. We operate online and via private concierge, delivering directly to your doorstep across Ghana.
How do I place an order?
You can:
• Shop directly through our website or Instagram
• DM or WhatsApp us with your request
• Use our Concierge Service for special or custom orders
What is your Concierge Service?
Think of it as your personal shopper. Just send us a product name, photo, or wishlist. We’ll source it, verify it, and handle the entire purchase and delivery process for you.
How long does delivery take?
Delivery times vary depending on the product’s origin:
• Concierge Items: 28 business days
• UK/US sourced: 7–14 business days
We’ll keep you updated every step of the way.
Where do you deliver?
We deliver across Ghana.
What payment methods do you accept?
We accept:
• Mobile Money (MTN, Vodafone, AirtelTigo)
• Bank transfers
• Debit/Credit Cards (Visa/Mastercard)
• USD or GBP payments for international orders
Choosing a selection results in a full page refresh.
